Terms of Use

1. Acceptance of Terms

By accessing or using the website operated by Ag Verd B.V. ("Ag Verd," "we," "us," or "our"), you ("user," "you," or "your") agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you must not use this website.

These Terms of Use apply to all visitors, users and others who access or use the platform, including its educational programs, articles, exercises, worksheets, resource library and any other content or services provided through the website.

You must be at least 16 years of age to use this website. By using the platform, you represent and warrant that you are at least 16 years old. If you are between 16 and 18 years of age, you confirm that you have obtained the consent of a parent or legal guardian to use this website and that your parent or guardian has read and agrees to these Terms of Use on your behalf.

Your continued use of the website after any modifications to these terms constitutes acceptance of the updated terms.

2. Description of Services

Ag Verd operates an educational platform focused on psychology, emotional awareness, communication, habits, motivation, decision-making, self-reflection and personal development. Our services include:

• Structured educational programs with organized modules and learning materials
• Practical exercises, downloadable worksheets and reflection journals
• Educational articles and blog posts on psychology topics
• A resource library with workbooks, glossaries and reading recommendations
• Information request forms and program inquiry services

All content on this platform is provided for general educational and informational purposes only. The platform does not provide medical advice, psychiatric treatment, psychotherapy, clinical psychological services, counselling or any form of healthcare.

Ag Verd does not diagnose, treat, cure or prevent any mental health condition, psychological disorder or medical condition. The educational materials presented on this website are not a substitute for professional healthcare, psychotherapy or counselling. Users who require clinical, medical or emergency support should contact an appropriately qualified professional or relevant emergency service in their province or territory.

3. User Obligations

By using this website, you agree to the following obligations:

• You will use the website only for lawful purposes and in accordance with these Terms of Use.
• You will not use the website in any manner that could damage, disable, overburden or impair the website or interfere with any other party's use of the website.
• You will not attempt to gain unauthorized access to any portion of the website, any systems or networks connected to the website, or any server, through hacking, password mining or any other unauthorized means.
• You will not use any automated means, including robots, crawlers, scrapers or data mining tools, to access, collect or copy content from the website without our prior written consent.
• You will not impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.
• You will not upload, transmit or distribute any content that is unlawful, harmful, threatening, abusive, defamatory, vulgar, obscene, or otherwise objectionable.
• You will not use the website to engage in any form of spam, unsolicited advertising or promotional material distribution.
• You will not attempt to reverse-engineer, decompile, disassemble or otherwise attempt to derive the source code or underlying structure of the website.
• You will provide accurate and truthful information when submitting forms or communicating with us.

We reserve the right to take appropriate action, including but not limited to restricting access to the website, if we believe that a user has violated these obligations.

4. Intellectual Property

All content on this website, including but not limited to text, articles, program descriptions, exercise instructions, worksheets, workbooks, graphics, images, logos, icons, audio recordings, video content, page layouts and the overall design and arrangement of the website, is the property of Ag Verd B.V. or its content licensors and is protected by Dutch and international copyright, trademark and other intellectual property laws.

The Ag Verd name, logo and associated branding elements are trademarks of Ag Verd B.V. You may not use these marks without our prior written permission.

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the website and its content for your personal, non-commercial educational purposes only. This licence does not include the right to:

• Reproduce, distribute, publicly display or publicly perform any content from the website for commercial purposes
• Modify, create derivative works from or otherwise alter the content
• Download, store or copy content in any systematic manner for redistribution
• Remove, alter or obscure any copyright, trademark or other proprietary notices
• Resell, sublicence or otherwise make the content available to third parties for commercial gain

Downloadable worksheets and exercises provided through the platform are intended for your personal educational use only. You may print or download these materials for your own learning, but you may not distribute, sell or republish them without our written consent.

5. Disclaimers

The website and all content, materials, information, services and products provided through the website are provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied or statutory.

To the fullest extent permitted by applicable law, Ag Verd B.V. disclaims all warranties, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose and non-infringement
• Warranties that the website will be uninterrupted, error-free, secure or free of viruses or other harmful components
• Warranties regarding the accuracy, reliability, completeness or timeliness of any content on the website
• Warranties that the results obtained from the use of the website or its content will be accurate, effective or meet your expectations

The educational content on this platform is intended for general information and learning purposes. While we strive to provide accurate and up-to-date information, we do not guarantee that the content is free of errors, and we do not warrant that it is suitable for any particular individual's circumstances.

Ag Verd does not guarantee any specific educational outcomes, personal development results, behavioural changes or improvements in emotional well-being as a result of using our programs, exercises or other materials. Individual experiences may vary, and the effectiveness of educational content depends on many factors beyond our control.

The educational materials on this website do not constitute medical, psychiatric, psychotherapeutic, clinical psychological or professional healthcare advice. Users should not rely on the content as a replacement for professional guidance and should consult qualified professionals for any health-related concerns.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Ag Verd B.V., its directors, officers, employees, agents, partners and affiliates shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or in connection with:

• Your access to, use of, or inability to use the website or its content
• Any conduct or content of any third party on or related to the website
• Any content obtained from the website
• Unauthorized access to, use of, or alteration of your transmissions or data
• Any decisions made or actions taken based on the educational content provided on the website

In no event shall the total aggregate liability of Ag Verd B.V. for all claims arising out of or relating to the use of the website or these Terms of Use exceed the amount of one hundred euros (EUR 100.00), or the total amount you have paid to Ag Verd B.V. in the twelve (12) months preceding the event giving rise to the claim, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law. Nothing in these Terms of Use shall exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

7. Indemnification

You agree to indemnify, defend and hold harmless Ag Verd B.V., its directors, officers, employees, agents and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs and expenses (including reasonable legal fees) arising from or related to:

• Your use of or access to the website
• Your violation of these Terms of Use
• Your violation of any applicable law, regulation or the rights of any third party
• Any content you submit, post or transmit through the website
• Any misrepresentation made by you

This indemnification obligation will survive the termination of your use of the website and these Terms of Use.

8. Third-Party Links and Resources

The website may contain links to third-party websites, services or resources that are not owned or controlled by Ag Verd B.V. These links are provided solely for your convenience and informational purposes.

Ag Verd B.V. has no control over, and assumes no responsibility for, the content, privacy policies, practices or availability of any third-party websites or services. We do not endorse or guarantee the accuracy, relevance, timeliness or completeness of any information found on linked third-party websites.

Your use of any third-party website or service is at your own risk and is subject to the terms and conditions and privacy policies of that third party. We encourage you to review the terms and privacy policies of any third-party website you visit through links on our platform.

9. Privacy

Your use of the website is also governed by our Privacy Policy, which describes how we collect, use, store and protect your personal information. By using the website, you acknowledge that you have read and understood our Privacy Policy.

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR), the Dutch Uitvoeringswet Algemene verordening gegevensbescherming (UAVG), and applicable Canadian privacy legislation including the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial privacy laws.

For detailed information about cookies and tracking technologies used on this website, please refer to our Cookie Policy.

10. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

Ag Verd B.V. is a company registered in the Netherlands at the following address: Gedempte Voldersgracht 7, 2011 WB Haarlem, Netherlands.

Any disputes arising out of or relating to these Terms of Use or the use of the website that cannot be resolved through informal negotiation shall be submitted to the exclusive jurisdiction of the competent courts of the District of Noord-Holland, the Netherlands.

If you are a consumer residing in the European Union, you retain the benefit of any mandatory consumer protection provisions of the law of your country of residence. Nothing in these Terms of Use affects your rights as a consumer to rely on such mandatory provisions.

11. Dispute Resolution

In the event of any dispute, claim or controversy arising out of or relating to these Terms of Use, the parties agree to first attempt to resolve the matter through good-faith informal negotiation. You agree to contact us at [email protected] to describe the nature of your dispute and provide your contact details. We will respond within 14 business days of receiving your communication.

If the dispute cannot be resolved informally within 30 days from the date of your initial contact, either party may proceed to formal dispute resolution as described in Section 10 above.

Consumers residing in the European Union may also use the European Commission's Online Dispute Resolution platform, accessible at https://ec.europa.eu/consumers/odr, to submit complaints related to online transactions.

Each party agrees that any dispute resolution proceedings shall be conducted only on an individual basis and not as part of a class, consolidated or representative action.

12. Termination

We reserve the right to suspend, restrict or terminate your access to the website, in whole or in part, at any time and without prior notice, for any reason, including but not limited to:

• Violation of these Terms of Use
• Conduct that we determine, in our sole discretion, to be harmful to other users, the website, or our business
• Suspected fraudulent, abusive or illegal activity
• Extended periods of inactivity, where applicable to registered accounts

Upon termination, your right to use the website will immediately cease. All provisions of these Terms of Use which by their nature should survive termination shall continue to apply, including but not limited to intellectual property provisions, disclaimers, limitation of liability and indemnification clauses.

You may discontinue your use of the website at any time. If you wish to have any personal data we hold about you deleted, please refer to our Privacy Policy or contact us at [email protected].

13. Changes to These Terms

We reserve the right to modify, update or replace these Terms of Use at any time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this page
• Post a notice on the homepage of the website at least 14 days before the changes take effect
• Where feasible, notify registered users by email

Changes will not apply retroactively and will become effective no sooner than 14 days after they are posted. Your continued use of the website after the effective date of any changes constitutes your acceptance of the revised Terms of Use.

If you do not agree with any updated terms, you must discontinue your use of the website. We encourage you to review these Terms of Use periodically to stay informed of any updates.

14. Educational Content Disclaimer

The content provided on this website is strictly educational in nature. It covers topics related to psychology, emotions, behaviour, motivation, habits, communication, decision-making and personal development from a general educational perspective.

This content does not constitute, and should not be interpreted as:

• Medical advice or diagnosis
• Psychiatric or psychological treatment
• Psychotherapy or counselling services
• A clinical assessment or diagnostic tool
• A replacement for professional healthcare services

If you are experiencing a mental health concern, crisis or emergency, please contact a qualified healthcare professional, a licensed therapist or the relevant emergency services in your province or territory immediately.

For a more detailed disclaimer, please visit our Disclaimer page.

15. User-Submitted Content

When you submit information through our contact forms, program inquiry forms or any other communication channels on the website, you grant Ag Verd B.V. a non-exclusive, royalty-free licence to use, process and store that information for the purposes described in our Privacy Policy.

You represent and warrant that any information you submit is accurate, that you have the right to share it, and that it does not violate any applicable law or the rights of any third party.

We do not claim ownership of the personal information you submit through our forms. Such information is handled in accordance with our Privacy Policy and applicable data protection legislation.

16. Accessibility

Ag Verd B.V. is committed to making its website accessible to as many users as possible, including individuals with disabilities. We strive to comply with applicable accessibility standards and continuously work to improve the user experience for all visitors.

If you experience any difficulty accessing or navigating our website, or if you have suggestions for improving accessibility, please contact us at [email protected]. We welcome your feedback and will do our best to address your concerns promptly.

17. Severability

If any provision of these Terms of Use is found to be unenforceable, invalid or illegal by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable while preserving its original intent as closely as possible.

18. Entire Agreement

These Terms of Use, together with the Privacy Policy, Cookie Policy, and Disclaimer, constitute the entire agreement between you and Ag Verd B.V. with respect to the use of the website, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Ag Verd B.V. regarding the website.

19. Waiver

The failure of Ag Verd B.V. to enforce any right or provision of these Terms of Use shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms of Use will be effective only if in writing and signed by Ag Verd B.V.

20. Contact Information

If you have any questions, concerns or requests regarding these Terms of Use, please contact us: